Effective Date: June 20, 2026

Zanai (“Zanai,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Zanai mobile application, website, and related services (collectively, the “Services”).

By using Zanai, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Information You Provide

When using Zanai, you may provide information including:

• Name or display name
• Username
• Email address
• Profile information
• Profile photos or images
• Messages and communications sent through the Services
• Information submitted through customer support requests

Information Collected Automatically

We may automatically collect certain information when you use the Services, including:

• Device type and operating system
• IP address
• Device identifiers
• App version
• Usage and activity information
• Crash reports and diagnostic data

Location Information

With your permission, Zanai may access your device’s location to support proximity-based features and nearby user interactions.

You can disable location permissions at any time through your device settings; however, certain features may not function properly.

2. How We Use Information

We use information to:

• Provide, maintain, and improve the Services
• Create and manage user accounts
• Enable communication and social interaction features
• Support location-based functionality
• Personalize user experiences
• Respond to customer support inquiries
• Monitor performance and troubleshoot issues
• Detect fraud, abuse, and security risks
• Comply with legal obligations

3. How We Share Information

We do not sell your personal information.

We may share information in the following circumstances:

Service Providers

We may share information with trusted third-party providers who assist with:

• Cloud hosting
• Analytics
• Customer support
• Security and fraud prevention
• Technical infrastructure

Legal Compliance

We may disclose information if required by law or if we believe disclosure is necessary to:

• Comply with legal obligations
• Respond to lawful requests from government authorities
• Protect the rights, safety, or property of users or Zanai
• Enforce our Terms of Service

Business Transfers

If Zanai is involved in a merger, acquisition, financing, or sale of assets, user information may be transferred as part of that transaction.

4. User Content

Content you choose to share through profiles, messages, or other interactive features may be visible to other users according to your settings and the functionality of the Services.

Please use caution when sharing personal information with others.

5. Data Security

We implement reasonable technical, administrative, and organizational measures designed to protect your information.

However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.

6. Data Retention

We retain information for as long as necessary to:

• Provide and maintain the Services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Maintain security and integrity

Information may be deleted, anonymized, or aggregated when no longer needed.

7. Account Deletion

Users may request deletion of their account and associated personal information through available account settings or by contacting us.

Certain information may be retained as required by law or for legitimate business purposes such as security, fraud prevention, and legal compliance.

8. Children’s Privacy

Zanai is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete it.

9. Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including:

• Accessing your information
• Correcting inaccurate information
• Requesting deletion of information
• Objecting to certain processing activities
• Requesting a copy of your information

To exercise applicable rights, please contact us.

10. Third-Party Links and Services

The Services may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be posted with a revised Effective Date. Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Zanai
Website: https://zanai.app
Email: support@zanai.app