Zanai Support

Welcome to the official support page for Zanai.
If you need help using the app, experiencing technical issues, or have questions about your account, you can find answers below or contact our support team.

Contact Support

support@zanai.app

If you need assistance, please reach out to our support team.

Response Time: Within 24–48 hours

 

When contacting support, please include:

  • Your device type

  • Your app version

  • A description of the issue

Frequently Asked Questions

Everything you need to know about Zanai

Zanai is a social discovery and connection platform designed to help people meet, chat, and build meaningful connections.
Yes! Zanai offers a free version with optional premium features available through subscription.
Absolutely. We use secure encryption, never sell your data, and provide customizable privacy controls.
Yes. You can choose:
  • Precise location
  • Approximate location
  • Hidden location
These controls are customizable in Settings.
Zanai is available for:
  • iOS
  • Android
  • Web (coming soon)
Yes. Zanai includes built-in blocking and reporting tools to keep the community safe.
You can delete your account anytime through Settings → Account → Delete Account.
Email: support@zanai.app

Troubleshooting

If Zanai is not working properly, try the following steps:

1. Make sure you are using the latest version of the app.

2. Close and reopen the app.

3. Restart your device.

4. Check your internet connection.

5. Log out and log back into your account.

 

If the issue continues, please contact support at support@zanai.app and include details about the problem you are experiencing.

App Information


App Name: Zanai
Platform: iOS
Latest Version: 1.0